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Archive for January, 2011

I had a very interesting discussion with a claims investigator last Thursday at Celent’s industry networking event in London (New Rules of Engagement: How Digital and Social Innovation Challenge the Insurer Business Model – see Nicolas’ summary of the event on the Celent Blog). He went into some detail about how they were using social […]

Jan 31st, 2011 | Filed under Insurance

Last Thursday Celent organized an event in London, whose goal was to raise interrogations around digital and social innovation and how it challenges the insurer business model. In order to get some fresh views about this topic, we have decided to invite some speakers who are not directly involved in the financial services industry and […]

Jan 31st, 2011 | Filed under Insurance

Celent Senior Analyst Wenli Yuan This event is free to attend. Celent clients and the media will have access to the webinar’s PowerPoint presentation after the event. Please click here for more information.

Jan 25th, 2011 | Filed under Events
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Out of 100 vendor calls to an insurance exec, how many would prove to be immediately valuable if the connection were made? Two? Five? It’s a low number, even on the best of days.

Jan 13th, 2011 | Filed under Insurance, IT, Vendors

A recent conversation with a concerned aunt reminded me how location-aware and enabled our world has become. My aunt was worried that her teenage children were being a little too forthcoming about family movements on the social network sites. She knew her daughter had posted about an impending family holiday. She’s right to be worried. […]

Jan 10th, 2011 | Filed under Insurance

A lot has been made about Cloud computing recently; even to the point of asking if it is more fog than cloud. The focus of these discussions is strictly on the technology which is where they miss the point. It is reminiscent of the early SOA discussions. Celent defines Cloud computing as the use of […]

Jan 3rd, 2011 | Filed under Insurance, IT, Outsourcing, Strategy, Vendors