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Archive by Jamie Macgregor

Earlier this month, I attended the Model Insurer Asia Summit at the Fullerton Hotel in Singapore.  With approximately 50 delegates from across the APAC region, it was a fantastic event to learn from others, debate the key issues facing the industry, and network across the region. A total of 18 firms were recognised this year […]

Recently, we held a UK CIO Roundtable on the myths versus realities of ‘Big Data’.  The roundtable was made up of a mix of insurers from both the P&C and Life industry. I guess that it will come as no surprise that finding new ways to extract insight from data is a hot topic.  In […]

Oct 22nd, 2013 | Filed under Innovation, Insurance, IT, Market Trends, Strategy

You may have noticed the rise of a new C-level executive called the Chief Innovation Officer.  This is a relatively recent phenomenon, especially in the insurance industry, where both Chubb and AIG have chosen to invest in creating this position at a global level. So, where did the role come from and when did it […]

Aug 15th, 2013 | Filed under Innovation, Insurance, IT, Market Trends, Strategy

Celent recently held its first UK CIO Agenda Roundtable.   The aim of this event was to bring together senior IT executives from across the UK insurance industry to debate shared topics of interest.  The event was hosted by a CIO’s at their premises, and the prize for hosting was that the CIO got to choose […]

May 7th, 2013 | Filed under Innovation, Insurance, IT, Outsourcing, Strategy, Vendors

It’s hard to believe that it’s May already and the conference season is about to begin in North America, with ACORD LOMA in Las Vegas next week and IASA in Washington next month. These events have always been great places to gain knowledge about insurance technologies in a short space of time while trying to […]

May 2nd, 2013 | Filed under Insurance

I’m guessing that somewhere in your strategy documentation will be an objective that states that you will succeed as an insurance company through ‘being innovative’. It may be presented up-front as a bold strategic theme or it may be hidden deep down in the depths of a key initiative. I’m also guessing that, for many of you, […]

Feb 12th, 2013 | Filed under Innovation, Insurance

Ever since we discovered that the internet could be more than just a document repository or shop-front, we have been investing in smart ways to engage our customers better and improve the user experience.  Self-service via a laptop, tablet or mobile device clearly has huge benefits to both the customer who now has access to […]

Dec 3rd, 2012 | Filed under Insurance, IT, Market Trends, Marketing, Strategy

Since Karen Monks and I held our webinar on the strategies and options for managing closed blocks, we have had a number of follow-up questions.   We’ll aim to answer as many as possible in this blog.    If you any further questions, then please do not hesitate to contact us directly. What regulatory /compliance problems […]

Oct 10th, 2012 | Filed under Insurance

Since Karen Monks and I held our webinar on the strategies and options for managing closed blocks, we have had a number of follow-up questions. We’ll aim to answer as many as possible in this blog. If you any further questions, then please do not hesitate to contact us directly. What regulatory /compliance problems do […]

Oct 10th, 2012 | Filed under Insurance, IT, Market Trends, Outsourcing, Regulation, Strategy

With less than a month to go until our Creative Disruption Symposium in New York on 13th September 2012, the Celent team are working hard on pulling together some great content. The agenda and speakers have been confirmed, and hopefully we’ve got the technology lined up to add in a bit of audience participation for […]

Aug 15th, 2012 | Filed under Insurance