Celent recently held its first UK CIO Agenda Roundtable.   The aim of this event was to bring together senior IT executives from across the UK insurance industry to debate shared topics of interest.  The event was hosted by a CIO’s at their premises, and the prize for hosting was that the CIO got to choose [...]

It’s hard to believe that it’s May already and the conference season is about to begin in North America, with ACORD LOMA in Las Vegas next week and IASA in Washington next month. These events have always been great places to gain knowledge about insurance technologies in a short space of time while trying to [...]

I’m guessing that somewhere in your strategy documentation will be an objective that states that you will succeed as an insurance company through ‘being innovative’. It may be presented up-front as a bold strategic theme or it may be hidden deep down in the depths of a key initiative. I’m also guessing that, for many of you, [...]

Ever since we discovered that the internet could be more than just a document repository or shop-front, we have been investing in smart ways to engage our customers better and improve the user experience.  Self-service via a laptop, tablet or mobile device clearly has huge benefits to both the customer who now has access to [...]

Since Karen Monks and I held our webinar on the strategies and options for managing closed blocks, we have had a number of follow-up questions.   We’ll aim to answer as many as possible in this blog.    If you any further questions, then please do not hesitate to contact us directly. What regulatory /compliance problems [...]

Since Karen Monks and I held our webinar on the strategies and options for managing closed blocks, we have had a number of follow-up questions. We’ll aim to answer as many as possible in this blog. If you any further questions, then please do not hesitate to contact us directly. What regulatory /compliance problems do [...]

With less than a month to go until our Creative Disruption Symposium in New York on 13th September 2012, the Celent team are working hard on pulling together some great content. The agenda and speakers have been confirmed, and hopefully we’ve got the technology lined up to add in a bit of audience participation for [...]

Increasingly, when it comes to the world of data, what lies outside of the traditional core insurance system landscape is fast becoming more interesting than what lies within it. For years, insurers have relied on their own data capture mechanisms to create unique insight enabling them to outperform the market when understanding the characteristics that [...]

This week, the Celent team have been developing the content for a workshop that we will take to our clients to explore what the world of insurance could like in 2022 once the disruptive effects of today’s technology evolutions take hold, such as cloud, ‘Big Data’, and SoMoLo (Social, Mobile and Local). Although sometimes in [...]

Last week, the Hartford (USA) announced that it was refocusing its business strategy. The immediate impact of this change was to place its annuity business into runoff, and to initiate a search for a buyer (or strategic alternative if a buyer cannot be found) of its Individual Life, Woodbury Financial Services and Retirement Plans. In [...]