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Archive by Juan Mazzini

The following text was published today in Inter-American Dialogue’s Financial Services Advisor under the title: “What is driving the insurance market in Latin America?” I provided my view to FSA in advance, and now that it is out there I thought it made sense to share it with you through our blog. Growth continues to […]

Mar 18th, 2014 | Filed under Emerging Markets, Insurance, Market Trends, Regulation

Tradicionalmente las aseguradoras se han estructurado por líneas de negocio y algunas se han agrupado en torno a líneas personales y comerciales para diferenciar los negocios de las personas. Con las oportunidades de múltiples canales de distribución y tecnologías más sofisticadas, las aseguradoras están comenzando a ser mucho más granulares en su visión de los […]

Feb 27th, 2014 | Filed under Insurance

Traditionally insurers have been structured by line of business and some have grouped those around personal lines and commercial lines to differentiate businesses from people. With the opportunities of varied distribution channels and more sophisticated technologies insurers are starting to be much more granular in their view of the customers. Insurers have now the chance […]

A recent research indicates that younger drivers pay more on car insurance in Chile. Similar scenario made auto usage based insurance (UBI) products very popular in the UK and now we are seeing this trend evolving in other markets such as USA and Canada. Drivers 30 years old or younger will pay up to 30% […]

Feb 4th, 2014 | Filed under Insurance

Some of you may be familiar with Michael Raynor’s work around disruption. In his latest book he refers to being deliberately disruptive and how most companies that disrupt powerful incumbents start out focused primarily and often exclusively on connecting with a specific segment of the market, one that is poorly served — or not served […]

Nov 26th, 2013 | Filed under Emerging Markets, Innovation, Insurance, IT, Market Trends, Strategy

What a journey! Celent’s “What’s next: The Search for Disruptive Innovation” brought together an exciting group of people to look into innovation in financial services yesterday in the Bay area. You could feel it in the air.  Cases from all around the world were the perfect set-up to let our minds wonder during one day […]

Oct 5th, 2013 | Filed under Innovation, Strategy

Most of the discussions around the potential of Latin America are related to how insurers can take advantage of a relative immature market, with a growing young population and increasing wealth and investment. The other side of the coin is how vendors can take advantage of a more attractive market as insurers interests grow in […]

Jun 4th, 2013 | Filed under Emerging Markets, Insurance, IT, Vendors

Microinsurance is referred to the type of insurance that aims to the base of the pyramid (BoP) population, generally those ignored by mainstream commercial and social insurance schemes. It emphasizes the importance of understanding the needs, preferences and characteristics of this target group: the low-income household, the working poor and the under-served. Microinsurance has the potential to play […]

Mar 21st, 2013 | Filed under Emerging Markets, Innovation, Insurance, IT, Market Trends, Strategy

At corporate level we usually conceive and refer to technology focused on the internal use and how to reach to the outside world to provide better products, have more efficient value chains and improve service.  For example insurance portals or technologies that will improve call center performance. This conception has been very useful to the […]

Mar 4th, 2013 | Filed under Emerging Markets, Innovation, Insurance, IT, Market Trends, Strategy

The use of mobile in insurance is usually related to the self service capabilities insurers can deploy for agents and for upper income groups such as quote, bind, issue, claims and printing, all for which a smartphone is a better device than just a simple mobile. One trend we have recognized is that mobile technology is being used in […]

Feb 25th, 2013 | Filed under Emerging Markets, Innovation, Insurance, IT, Market Trends