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Archive for the ‘Insurance’ Category

There have been radical changes in user interface and computing technology over the last decade or two. The Nintendo Wii propelled a new style of gaming to the forefront and touch enabled smart devices have done wonders for Apple, Samsung and Google’s Android platform. All of this seems to have made Microsoft’s old WIMP based […]

Jan 27th, 2015 | Filed under Innovation, Insurance, IT

It’s 2015, the mid-point of the decade and a good time to start looking at major trends in Asian financial services over the next five to ten years. One of the major themes will be regional integration, which is another way of saying the development of cross-border markets. There are at least two important threads […]

As you all likely know, the World Economic Forum is this week in Davos. I have reviewed much of the information, as the world economy interests me, and one area was the list of 100 strategic partners. I clearly do not know every company but it appears that 13 of the 100 are banks. That […]

Jan 23rd, 2015 | Filed under Events, Insurance

Growth and retention continue to be the top business goals affecting IT investments. However, in our current hyper-competitive marketplace with continued pressure on rates, growth opportunities for insurers are limited. Many carriers are focusing on improving their distribution practices as a key technique for driving growth. Carriers are expanding channels, adding distributors, moving into new […]

Jan 22nd, 2015 | Filed under Insurance, Marketing, Strategy, Vendors

On January 15, Google announced that Google Glass was not ready for prime time. Google is withdrawing it from general availability, but says it will relaunch at some unspecified future date. With the benefit of unaided 20-20 hindsight, Google Glass was a consumer product designed by engineers to appeal to, well, other engineers. Consumers who […]

Jan 16th, 2015 | Filed under Innovation, Insurance, Market Trends, Strategy, Uncategorized

Few technologies are talked about as much as cloud computing. Cloud services may top the list of technology buzzwords used in corporate board rooms, by Wall Street analysts, in the trade media and within insurance IT organizations, but it often is talked about as an emerging technology – one that is potentially transformative but still […]

Jan 14th, 2015 | Filed under Insurance, Market Trends, Vendors
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The 2015 Consumer Electronics Show is winding down—and if any personal lines insurer wasn’t there, taking names, and setting up meetings, they jolly well should have been. Here’s a short list of insurance-relevant news:  Keynote Speaker, Ford CEO Mark Fields, promised Ford will be first to market with a mass-production autonomous car. Somewhere Henry Ford […]

Jan 7th, 2015 | Filed under Insurance

The opportunities and threats facing the insurance industry are forcing a change in the conversation around innovation in the sector. Celent has been tracking innovation in financial services for the last 18 months and we have detected a recent shift in interest. In 2014, insurers were exploring why they might need to invest in disciplined […]

Jan 6th, 2015 | Filed under Innovation, Insurance

As part of my role as an industry analyst, I attend a number of vendor sponsored analyst meetings. Some are vendors entirely focused on the Financial Services space, but most are larger vendors with a much broader perspective. The meetings are interesting, as we hear from their leadership team about their perspective on both modern […]

Dec 29th, 2014 | Filed under Events, Insurance, Vendors

Few carriers are doing nothing when it comes to claims. Year after year, we continue to see significant activity as carriers replace or enhance their claims solutions. The reasons for such activity are plentiful. Claims systems are aging which means that they are expensive to maintain. Older systems generally are much less flexible than modern […]

Dec 18th, 2014 | Filed under Insurance, Vendors