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Archive for the ‘Insurance’ Category

On Wednesday the 24th Celent hosted our event Making Innovation Happen in Insurance : Hedging Against the Future. The aim of the event was to move beyond the call to action, beyond the cries that innovation is necessary to discuss some practical ways insurers could innovate or have innovated. The feedback suggests we were able […]

Feb 27th, 2015 | Filed under Events, Innovation, Insurance

Celent’s Innovation and Insight Day is about a month away, and everyone at Celent couldn’t be more excited. We have great external speakers bookending the day, and we’ll be exploring exciting technology implementations with 15 Model Insurers in five categories (plus Celent’s Model Insurer of the Year): Digital and Omnichannel Legacy and Ecosystem Transformation Data Mastery and Analytics […]

Feb 26th, 2015 | Filed under Emerging Markets, Events, Innovation, IT

As I am sure all our readers know, data analytics is a critical area for insurers. Few industries have as much data, and do as little with that data, as the insurance industry. This was reinforced today when EXL announced their acquisition of RPM Direct, an analytics company focused on insurance. Personally I find the […]

Feb 24th, 2015 | Filed under Insurance, Strategy

An interesting research paper was pointed out to me by a colleague today. In the report from Tractica, titled, Wearables Device Market Forecast (follow the link to learn more), the summary projects a growth from 17 million in 2013 to 187 million units in 2015. I am not doubting their research (and I admit, I only have […]

Feb 23rd, 2015 | Filed under Innovation

I don’t want to pick on one particular company, but the breach at Anthem hits pretty close to home — our industry is under attack. Should this surprise you? Absolutely not. What is particularly concerning is that these are companies that are spending enormous sums of money to stop these intrusions.   And are still […]

Feb 6th, 2015 | Filed under Insurance, IT, Outsourcing, Strategy, Uncategorized, Vendors

There have been radical changes in user interface and computing technology over the last decade or two. The Nintendo Wii propelled a new style of gaming to the forefront and touch enabled smart devices have done wonders for Apple, Samsung and Google’s Android platform. All of this seems to have made Microsoft’s old WIMP based […]

Jan 27th, 2015 | Filed under Innovation, Insurance, IT

It’s 2015, the mid-point of the decade and a good time to start looking at major trends in Asian financial services over the next five to ten years. One of the major themes will be regional integration, which is another way of saying the development of cross-border markets. There are at least two important threads […]

As you all likely know, the World Economic Forum is this week in Davos. I have reviewed much of the information, as the world economy interests me, and one area was the list of 100 strategic partners. I clearly do not know every company but it appears that 13 of the 100 are banks. That […]

Jan 23rd, 2015 | Filed under Events, Insurance

Growth and retention continue to be the top business goals affecting IT investments. However, in our current hyper-competitive marketplace with continued pressure on rates, growth opportunities for insurers are limited. Many carriers are focusing on improving their distribution practices as a key technique for driving growth. Carriers are expanding channels, adding distributors, moving into new […]

Jan 22nd, 2015 | Filed under Insurance, Marketing, Strategy, Vendors

On January 15, Google announced that Google Glass was not ready for prime time. Google is withdrawing it from general availability, but says it will relaunch at some unspecified future date. With the benefit of unaided 20-20 hindsight, Google Glass was a consumer product designed by engineers to appeal to, well, other engineers. Consumers who […]

Jan 16th, 2015 | Filed under Innovation, Insurance, Market Trends, Strategy, Uncategorized