Archives

Archive for the ‘Emerging Markets’ Category

Earlier this month, I attended the Model Insurer Asia Summit at the Fullerton Hotel in Singapore.  With approximately 50 delegates from across the APAC region, it was a fantastic event to learn from others, debate the key issues facing the industry, and network across the region. A total of 18 firms were recognised this year […]

The following text was published today in Inter-American Dialogue’s Financial Services Advisor under the title: “What is driving the insurance market in Latin America?” I provided my view to FSA in advance, and now that it is out there I thought it made sense to share it with you through our blog. Growth continues to […]

Mar 18th, 2014 | Filed under Emerging Markets, Insurance, Market Trends, Regulation

Traditionally insurers have been structured by line of business and some have grouped those around personal lines and commercial lines to differentiate businesses from people. With the opportunities of varied distribution channels and more sophisticated technologies insurers are starting to be much more granular in their view of the customers. Insurers have now the chance […]

Reprising last year’s 12 Gifts of Celent on 12/12 I thought it was worth looking at free gifts offered, namely the most popular posts from 2013 on this very blog. I’ve gone for most popular blogs or blog sets by page views, which of course favours the older blogs because they’ve had longer to accumulate […]

Dec 12th, 2013 | Filed under Emerging Markets, Innovation, Insurance, IT, Market Trends, Strategy

Some of you may be familiar with Michael Raynor’s work around disruption. In his latest book he refers to being deliberately disruptive and how most companies that disrupt powerful incumbents start out focused primarily and often exclusively on connecting with a specific segment of the market, one that is poorly served — or not served […]

Nov 26th, 2013 | Filed under Emerging Markets, Innovation, Insurance, IT, Market Trends, Strategy

Most of the discussions around the potential of Latin America are related to how insurers can take advantage of a relative immature market, with a growing young population and increasing wealth and investment. The other side of the coin is how vendors can take advantage of a more attractive market as insurers interests grow in […]

Jun 4th, 2013 | Filed under Emerging Markets, Insurance, IT, Vendors

Microinsurance is referred to the type of insurance that aims to the base of the pyramid (BoP) population, generally those ignored by mainstream commercial and social insurance schemes. It emphasizes the importance of understanding the needs, preferences and characteristics of this target group: the low-income household, the working poor and the under-served. Microinsurance has the potential to play […]

Mar 21st, 2013 | Filed under Emerging Markets, Innovation, Insurance, IT, Market Trends, Strategy

At corporate level we usually conceive and refer to technology focused on the internal use and how to reach to the outside world to provide better products, have more efficient value chains and improve service.  For example insurance portals or technologies that will improve call center performance. This conception has been very useful to the […]

Mar 4th, 2013 | Filed under Emerging Markets, Innovation, Insurance, IT, Market Trends, Strategy

The use of mobile in insurance is usually related to the self service capabilities insurers can deploy for agents and for upper income groups such as quote, bind, issue, claims and printing, all for which a smartphone is a better device than just a simple mobile. One trend we have recognized is that mobile technology is being used in […]

Feb 25th, 2013 | Filed under Emerging Markets, Innovation, Insurance, IT, Market Trends

In our recent work in Latin America, it is clear that in the process of selecting core systems for countries such as Argentina, Brazil, Chile, Colombia, Mexico and Peru, Insurers have been more focused on delivery and support capabilities than in the product. All vendors claim quick time to market, low TCO, quick ROI, strong […]

Apr 24th, 2012 | Filed under Emerging Markets, Insurance, Market Trends, Vendors