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Archive for the ‘IT’ Category

There are lots of cues and clues to differing cultures across the insurance industry and it’s IT neighbour – one of the most obvious is dress code or at least communal agreement on how one should dress. For a chap in London it should be relatively easy, as the character Harry Hart put it in […]

Aug 28th, 2015 | Filed under Insurance, IT, Market Trends, Vendors

Choosing a vendor can make your head spin. There are so many things to consider. I know I have been tempted to create a dartboard and throw a dart to make the final decision. After hearing multiple presentations, most with similar pitches, the result can be “vendor soup.” So how do you decide? There are […]

Jul 6th, 2015 | Filed under Insurance, IT, Market Trends, Strategy, Vendors

Today’s blockbuster announcement of Ace buying Chubb will have a lot of industry ramifications—some of which will play out in the IT sphere. No doubt there has already been an IT assessment element in each insurer’s due diligence efforts. Between now and the effective date of the merger, there will be a lot of planning […]

Jul 1st, 2015 | Filed under Insurance, IT, Market Trends, Strategy, Uncategorized, Vendors

I love spotting ironies such as how this years Strata | Hadoop World conference (the UK one) spent more time discussing Apache Spark and whether it was a successor to Hadoop or another tool in the box than it did discussing Hadoop and it’s applications. It was great to see members of the insurance industry […]

Jun 26th, 2015 | Filed under Innovation, Insurance, IT, Vendors

The just released report by the National Traffic Safety Board (NTSB) contains some important findings on collision avoidance systems’ potential to prevent or mitigate the severity of rear-end collisions. Some of the data points are eye-popping: a predictive analysis found that this technology could prevent or reduce deaths and injuries in 87% to 94% of […]

Jun 23rd, 2015 | Filed under Innovation, Insurance, IT, Market Trends, Strategy

AI and machine learning things are moving right along. A few months ago, in a Celent report, I predicted the emergence of a “Natural Best Friend,” a term combining “natural language” and “best friends forever.” However, there is nothing organic about the Natural Best Friend; it is completely a product of technology. The Natural Best […]

May 27th, 2015 | Filed under Artificial Intelligence, Innovation, Insurance, IT, Uncategorized

It should go without saying, but good testing is absolutely critical to producing technology that benefits your organization. As a former insurer CIO, I can attest that the group most often squeezed to meet a deliverable date is the quality assurance team that has the incredible responsibility to ensure accuracy. Perhaps our organization was unique, […]

May 26th, 2015 | Filed under Insurance, IT, Uncategorized

Artificial intelligence has been around nearly as long as humans have been able to think about themselves, about thought and what they do. Empathy is wired into us – some more than others but we are all capable of thinking from another’s point of view. This capacity leads us to anthropomorphize things that aren’t human, […]

May 21st, 2015 | Filed under Innovation, Insurance, IT

Today CCC announced the acquisition of DriveFactor which provides a device independent platform for telematics data and analysis. Why is an auto physical damage estimation and analytics firm acquiring a telematics platform provider? Well, you could say that telematics is hot, and all personal and commercial insurers writing auto insurance are scrambling to build market […]

May 12th, 2015 | Filed under Innovation, Insurance, IT, Strategy, Vendors

Increasingly in operational efficiency and automation circles we’re hearing about bots and robotics. As a software engineer in days past and a recovering enterprise architect I have given up biting my tongue and repeatedly note that, “we have seen it all before.” I’ve written screen scrapers that get code out of screens, written code to […]