Archive for the ‘Market Trends’ Category

When was the last time you received email communications from your life insurance company? For most of us, the answer is never. Contrast that with the last time you received email communication from your bank, your financial advisor or your favorite retailer. Life insurance is so far behind that it is not even in the […]

Nov 20th, 2015 | Filed under Insurance, Market Trends

I rarely, actually never, give advice to automobile manufacturers because I am an insurance technology analyst, and not an automotive analyst. But as more and more and more auto manufacturers make announcements about their plans to get autonomous cars on the road, ready or not—the dire implications for automobile insurance cannot be ignored. So on […]

The fintech ecosystem has been evolving and maturing in Latin America for the last three years mainly due to the effort of some participants, including Celent, to connect all key players of the fintech ecosystem. Unlike the USA where there are geographical pockets of Innovation, as Silicon Valley, that brings the actors together based on […]

There were a few key assumptions underlying Celent’s End of Auto insurance report: Cars would crash less, requiring lower claims expenditure and lower premiums Cars would drive themselves, liability would shift to manufacturers and ‘driver insurance’ would be a thing of the past Today with Volvo’s announcement (also linked here) that they would accept all […]

Oct 8th, 2015 | Filed under FinTech, Innovation, Insurance, Market Trends, Regulation

In late August my colleagues Mike Fitzgerald, Fabio Sarrico and myself were in Sao Paulo, Brazil attending InsuranceTech 2015. The objective was to spend a few days looking where the Latin American insurance industry is headed in terms of business and technology and what level of success have some insurers already achieved. As the agenda […]

Oct 1st, 2015 | Filed under Events, Innovation, Insurance, Market Trends

Celent and Asia Insurance Review hosted the 5th Asia Insurance Technology Awards (AITAs) at AIR’s CIO Technology Summit at Le Meridien Hotel Jakarta on 1 September 2015. The AITAs recognize excellence and innovation in the use of technology within the insurance industry. This year we received over 30 nominations from Australia, Hong Kong, Taiwan, India, […]

If you are like me, you have at least 15 passwords or PINs that you must remember. Passwords are a necessary evil of the digital world. I have a user ID and password for everything from accessing my child’s homework assignment to checking my bank balance. Most annoyingly, the passwords never have the same expiry […]

Sep 9th, 2015 | Filed under Innovation, Insurance, IT, Market Trends, security, Vendors

There are lots of cues and clues to differing cultures across the insurance industry and it’s IT neighbour – one of the most obvious is dress code or at least communal agreement on how one should dress. For a chap in London it should be relatively easy, as the character Harry Hart put it in […]

Aug 28th, 2015 | Filed under Insurance, IT, Market Trends, Vendors

In the week since the release of the Celent report, Machine Intelligence in Insurance: Designing the Aware Machine, I have been involved in several fascinating discussions around a new level of personalization in insurance. An insurer called me to ask if there are any vendors providing intelligent machine services that can analyze social posts of […]

Aug 11th, 2015 | Filed under Artificial Intelligence, Insurance, Market Trends

On Monday, I was asked to present at a UBS conference for investors on technology disruption facing the industry. It was far from Celent’s usual audience of business leaders and technologists, and as a result the questions being asked were quite different, sometimes challenging, however refreshing at the same time. One of the most interesting […]

Jul 17th, 2015 | Filed under Market Trends, Regulation, Strategy