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Archive for the ‘Market Trends’ Category

Let me present you my first smart watch: Timex Datalink. My mom gave me this as a present when I was 23, back in 1995 (Oh my, I just gave out my age!). For those that haven’t seen one of these, it was the first watch capable of downloading information from a computer. Co-developed by […]

May 7th, 2015 | Filed under Innovation, Insurance, Market Trends, Marketing

It struck me while I was driving this morning: First-gen mobile apps are fine, but virtually everyone is missing high-volume opportunities to engage with their customers. Allow me to back up a step. I was stuck in traffic. Not surprisingly, that gave me some time to ponder my driving experience. I found myself thinking: Why […]

Apr 30th, 2015 | Filed under Innovation, Insurance, IT, Market Trends, Uncategorized

We are getting used to the sharing economy to an extent where the term uberization is becoming part of our vocabulary to refer to the effect of disruption in a given industry by some sort of peer to peer business model, which seems to defy the rules by which incumbents compete. In the essence of […]

Apr 27th, 2015 | Filed under Innovation, Insurance, Market Trends

Earlier this week some users of the Wink smart home hub found that their smart home hub was more useful as a door stop or brick than as a hub. A fix is being worked on and rolled out to customers but for me this looks like the teething problems of the still nascent Internet […]

Apr 23rd, 2015 | Filed under Innovation, Insurance, IT, Market Trends, Uncategorized

Shocking results in J.D. Power’s 2015 U.S.Tech Choice Study released today – consumers want crash avoidance technology and are willing to pay for it! We discovered a similar view in our recent Celent report Targeting Innovation: How Your Customers Might Respond. The data pointed to the fact that consumers want to see innovation in service […]

Apr 22nd, 2015 | Filed under Insurance, Market Trends

Today marks one of the most significant changes to Google’s algorithms seen in recent years. As of this morning, Google’s search engine will favour mobile friendly content over traditional website content. Many firms who have not invested in mobile will get caught out as they start to slide down the search result list when viewed […]

Apr 21st, 2015 | Filed under Innovation, Insurance, Market Trends, Strategy

The last seven days have been exciting for the next wave in Life insurance (and Health). Last week we saw John Hancock introduce the Vitality program into the US. This week we have a collaboration between IBM, Apple and Medtronic, the huge maker of medical devices. Just yesterday we had an inquiry from a major […]

Apr 14th, 2015 | Filed under Insurance, Market Trends

Bold words, perhaps. Transform the industry? It just might. If you did not see the announcement, you can learn more about the program at the John Hancock Vitality website. If you participate in their program, you can receive rewards and premium savings. The program rewards healthy activity, regular exercise, regular checkups and even reading about […]

Apr 10th, 2015 | Filed under Insurance, Market Trends

Until now US insurers have intentionally restricted the impact of their telematics programs by holding riskier drivers harmless. In other words, insurers told policyholders in their telematics programs that their premium could only go down or remain the same. Higher risk drivers’ premium would not be increased even if the telematics device revealed driving behavior […]

It’s 2015, the mid-point of the decade and a good time to start looking at major trends in Asian financial services over the next five to ten years. One of the major themes will be regional integration, which is another way of saying the development of cross-border markets. There are at least two important threads […]