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Celent recently held its first UK CIO Agenda Roundtable.   The aim of this event was to bring together senior IT executives from across the UK insurance industry to debate shared topics of interest.  The event was hosted by a CIO’s at their premises, and the prize for hosting was that the CIO got to choose […]

May 7th, 2013 | Filed under Innovation, Insurance, IT, Outsourcing, Strategy, Vendors

Since Karen Monks and I held our webinar on the strategies and options for managing closed blocks, we have had a number of follow-up questions. We’ll aim to answer as many as possible in this blog. If you any further questions, then please do not hesitate to contact us directly. What regulatory /compliance problems do […]

Oct 10th, 2012 | Filed under Insurance, IT, Market Trends, Outsourcing, Regulation, Strategy

Last year we offered a Christmas Carol themed post summarising some thoughts on the past, present and future. This time around I figured I’d go for one of the end of year top ten style posts that pop up as folks take a moment to look back at the year. So here I present a […]

Before working in insurance I worked in other sectors where it was common to quote the number of certified or accredited engineers working on a project. Usually these were mixed discipline projects involving mechanical, electrical and software engineers, but having chartered engineer status was an advantage regardless of discipline. Also any relevant certifications were highly […]

Dec 9th, 2011 | Filed under Insurance, IT, Outsourcing, Strategy

The European Insurance team has been working hard over the Spring and Summer to produce one of our key reports Policy Administration Systems for General Insurers in Europe 2011. It’s a topic of great interest to insurers wanting to replace their core underwriting system, and vendors wanting to have a view of the competitive landscape. […]

Jul 21st, 2011 | Filed under Insurance, IT, Outsourcing, Regulation, Strategy, Vendors

Outages caused by a vendor are never a good thing, but they are probably not your biggest, baddest problems either.

Apr 22nd, 2011 | Filed under Insurance, IT, Outsourcing

A lot has been made about Cloud computing recently; even to the point of asking if it is more fog than cloud. The focus of these discussions is strictly on the technology which is where they miss the point. It is reminiscent of the early SOA discussions. Celent defines Cloud computing as the use of […]

Jan 3rd, 2011 | Filed under Insurance, IT, Outsourcing, Strategy, Vendors

During a recent interview with a senior level leader within a large P&C insurer responsible for their outsourcing efforts, he made the comment that they plan to increase their use of BPO and explore SaaS solutions. However, he then went on to state that the biggest hurdle that they face in using SaaS is they […]

Nov 17th, 2010 | Filed under IT, Outsourcing, Strategy

It was during a conversation over a year ago someone raised the possibility of the “best-before-date” of a CIO. He made the point that in 10 years time, IT would be a commoditised service consumed as and when it suited the business. He was really pushing the envelope – he meant all of IT from […]

Oct 19th, 2010 | Filed under IT, Market Trends, Outsourcing, Strategy