The ABCD of Emerging Technology

Celent has mapped over 45 emerging technologies in P&C and a similar number in Life & Health. That's way too much for an insurer to handle and the pace of technological change outpaces the industry's capacity to absorb it. You could say though that there is a set of 4 emerging technologies with the most […]Continue reading...

How Insurity’s Acquisition of Valen Could Create a Virtuous Analytics Circle

It’s open season on insurance technology acquisitions in general, and for Insurity in particular. Today’s announcement of Insurity’s acquisition of Valen Analytics is now Insurity’s fourth acquisition in a multi-year string: Oceanwide, Tropics, and in rapid succession Systema and Valen.   The potential for crossing selling among the five customer bases is obvious.   Less […]Continue reading...

A History of Model Insurer

I have had the great privilege of running Celent’s Model Insurer program for four of its eleven years. I also participated in the evaluation of the winners in three other years, so it’s fair to say I am Celent’s Model Insurer historian. It is only right that I give a brief history of the program! […]Continue reading...

Conversation systems and insurance — one experience

To start with full disclosure, I am a huge fan of the Amazon Echo. We have them throughout the house, and have automated our home so Alexa can control most light switches, ceiling fans and more. We play music through them, ask for the weather, schedule appointments, and more. All my kids are believers from […]Continue reading...

Data in insurance is not only about technology

In October 2015, I explained that insurers had to hire more data experts if they wanted to better leverage all sorts of data sources they can access nowadays. As I raised this point, I shared the result of a survey we launched in 2015 to identify whether insurance companies were hiring new types of profiles […]Continue reading...

CES 2017: JUST HOW SMART IS AI GOING TO MAKE CONNECTED CARS AND CONNECTED HOMES?

Walking the exhibit halls and attending sessions at the mammoth Consumer Electronics Show, it was easy to identify the dominant theme: AI-enabled Intelligent Personal Assistants (IPAs). Manufacturers and suppliers of connected cars and homes are betting big on IPAs: overwhelmingly favoring Amazon Alexa. Impressionistically, Google Assistant, Siri, Cortana and others trailed some distance behind. Natural […]Continue reading...

2016 – A year of InsurTech as well as Insurance Technology

We’re fast approaching the end of what has been a very eventful 2016, one that has seen (amongst other things) significant new investment in the insurance industry and a focus on InsurTech. This interest was reflected in those reading our blog with a clear trend towards innovation and sources of new technology for insurers. Will […]Continue reading...

Guidewire makes blockbuster acquisition of ISCS

Long sought after by Private Equity firms, other insurers, and the occasional investment banker looking for a transaction, privately held ISCS has chosen to join Guidewire (NYSE:GWRE).   ISCS adds its SurePower Innovation end-to-end suite to Guidewire’s existing InsuranceSuite end-to-end suite. This is a decided change of acquisition strategy for Guidewire. Up to now, all […]Continue reading...

Insurtech 2016=Hype; Insurtech 2017=Value

As I look back on insurance innovation in 2016 and forward to 2017, the insurtech phenomenon looms large. But, the sight in my rearview mirror is very different from the road before me through my windshield. Behind I see great excitement, new patterns of interactions, and intriguing applications of technology. I also note unwarranted claims […]Continue reading...

Smartphones, Apps, and Other Stuff

In 1985 when I was a kid in school, one of my favorite TV shows was Robotech, also known as Macross in some regions. They had the technology (alien technology by the way) to transform fighter planes into mechanical robots (a bit like Transformers), however they did not have either cellphones or smartphones. Instead, they […]Continue reading...