A positive note for Brazil: A few insurance market developments to follow with interest

The world seems convulsed these days. No matter where you live, something significant is developing around you or about to burst. Brazil has not been the exception. Economic slowdown and corruption allegations involving high officers in government and the private sector, have led to massive social protests. The Panama Papers only to continue to build […]Continue reading...

Making property/casualty underwriting investments that pay off

Underwriting is at the core of the insurance industry. The processes of selecting and pricing risk and the additional operational processes necessary to deliver a policy and provide ongoing services are essential to the overall profitability of a carrier. Over the last few years, carriers have been heavily engaged in replacing core policy admin systems […]Continue reading...

Internet of Things — NBA edition

It is not often that I get to reference an article from ESPN for a blog post, but as March Madness is complete and we’re coming close to the NBA playoffs, this topic resonated with me. The article, entitled Why the NBA slapped the wrist of Matthew Dellavedova, focuses on the use of wearable technology […]Continue reading...

Virtual Reality – trend to watch or this years “3D TV”?

The latest technology the tech community are getting excited about is virtual reality (VR). This isn’t new as a concept, in fact I recall the scientists in Jurassic Park using virtual reality to manipulate DNA back in 1993 and that was not the first film to leverage it. VR as a concept is as old […]Continue reading...

John Hancock launches Vitality 2.0, rewarding life insurance consumers for healthy eating

As many of you know, John Hancock introduced the Vitality program to the US Life insurance market a year ago this month. At its core, the program offers discounts and earns points for healthy living. It is a program that has been offered for over 15 years in other markets, originating in South Africa. The […]Continue reading...

It’s no joke – carriers address real trends in insurance with April Fools products

I love seeing all the great examples of April Fools jokes put out by carriers.   These pranks are a fun way of illustrating real trends in insurance – taken to absurd extremes. Carriers looking to grow often use a product strategy- creating new products to appeal to different audiences, a channel or market expansion strategy […]Continue reading...

Slice: Insurance disruption in action

Most “disruptive” Fintech propositions are actually incremental; Slice.is promises to be an exception. Celent’s Banking and Capital Markets analysts have tracked Fintech since 2013 and continue to track movements in areas such as payments, digital banking, and blockchain. More recently, our insurance team has begun looking at Insurtech, especially the initiatives coming out of the […]Continue reading...

Troll insurance, cyberbullying, and millennials

As I read through my myriad of promotional mail, I came across an interesting insurance offering – troll insurance. Chubb, a multinational insurance company, is offering its clients in the UK the first ever troll insurance. Chubb personal insurance policy holders will be able to claim up to £50,000 (approximately US$75,000) towards expenses that include […]Continue reading...

Insights from the trenches – west coast CIO roundtable

On March 22 and 23, Celent hosted a CIO roundtable in San Francisco that brought together CIOs from a variety of Property Casualty carriers. Sessions included presentations by CIOs and discussions on innovation, core systems in the cloud, transforming the customer experience, digital strategies, dealing with millennials and gender balance in the workplace, and optimizing […]Continue reading...

Insurers are investing in data scientists

A few weeks ago I described a few results of a survey we have launched during the last quarter of last year around the role and importance of data in insurance. My blog post can be found here. Since then we have published a report summarizing the findings of this survey that our members can […]Continue reading...