Software Application Testing in Insurance, Part II: Getting Test Data

Previous posts about testing Topic 1: Automated Testing Topic 2: Getting Test Data Bad test data can mean that the best tests fail to predict real world problems. While many test topics apply to all industries, insurance carriers face some unique issues when it comes to getting good test data. Due to HIPAA and other […]Continue reading...

Micro-insurance — Thinking innovatively in targeting the uninsured

On a recent trip to South Africa, I was interested to see some innovative ideas targeted at the uninsured, currently around 90% of the population. South Africa, along with other emerging economies, face many structural challenges impeding the broad adoption of insurance. Remote areas of the country have poor road and communication infrastructure. Almost two-thirds […]Continue reading...

Software Application Testing in Insurance, Part I: Automated Testing

In my last post I talked about the vendor proof of concept as a way for insurers to avoid buying “a lemon”. The same risk management needs to apply when an insurer develops software internally, and that’s achieved with strong testing practices. Software testing is a huge topic, and I’m going to split the discussion […]Continue reading...

The Potential Growth Segment of Rural China

Being a Celent insurance analyst based in China, I sometimes meet with Celent customers who visit Beijing and share my insights on China insurance market growth and technology development. Many customers are interested in the potential market size, the competitiveness of the market, and the progress of technology. But recently, when I meet Celent customers […]Continue reading...

References . . . Fonts . . . The Meaning of Cool

References Whenever Celent publishes an ABCD vendor report, we always ask the vendors for references. We subsequently speak to these references and/or ask them to take a short online survey. When we help an insurer with a vendor selection process, we also contact references. In general, we expect references to be quite positive. There is […]Continue reading...

The Rise of the Capable Insurer

I was talking about the financial crisis to an executive at a large life insurer recently. Given the steady stream of dismal financial news over the past two months, you might have expected it to turn into a “woe is me!” conversation. But in fact, the opposite occurred. “We’re doing fine,” the exec told me, […]Continue reading...

Insurers Strategy Concerns: the big shift?

American and European insurers are currently facing hard times. While everybody can explain now how we got into this situation, it is still unclear how precisely financial companies and notably insurers will change their strategy in the near future and particularly how they will align their IT resources in order to respond in this fast […]Continue reading...

Riding out the market crisis

One of the job functions of an analyst is being asked to predict the future and no more so that in this current economic climate. As the year end approaches, I am being asked this question on a daily basis. The question usually masks a certain amount of personal concern about how 2009 might turn […]Continue reading...

Best Practices for a Vendor Proof-of-Concept

Insurers who have been through the arduous process of whittling a long list of policy admin system vendors down to a short list, and then whittling a short list of vendors down to an even shorter list, often ask us how they can be sure they’ve made the right choice before investing potentially millions of […]Continue reading...

Update to "Bad News on the Street, Insurance IT Strategy and the Financial Crisis"

Since we published Bad News on the Street, Insurance IT Strategy and the Financial Crisis in early October, the economic roller coaster continues to twist and gyrate. One assumption in that report, that there will be a “mild to moderate” recession, is being severely challenged. The mortgage meltdown morphed into a credit confidence crisis which […]Continue reading...