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Posts Tagged ‘best practices’

Kathleen Sebelius resigned on Monday, and I’m betting that she is hoping that her next role does not include a major IT project.  As Secretary of the Department of Health and Human Services (HHS), Sebelius was responsible for overseeing the rollout of the troubled healthcare.gov website whose launch was tainted by serious technical problems.  Initially […]

Apr 16th, 2014 | Filed under Insurance, IT

No no – I’m not referring to an animated cat on an App but rather the announcement yesterday regarding the Heartbleed bug affecting the security of over 50% of the Internet according to some estimates. The bug affects the OpenSSL package and is believed to have been in the package since 2011. It affects the […]

Apr 9th, 2014 | Filed under Insurance, IT

It’s clear that my colleagues and I see 2014 as something of a tipping point, a water shed for established and new technologies  to take hold in the insurance industry. I’ll try to summarise them succinctly here. Expect to see reports on these topics in the near future. Celent’s 2014 prediction focus on: The increasing […]

Dec 20th, 2013 | Filed under Insurance, IT, Market Trends, Strategy

Insurers and vendors met in London to discuss insurance technology on the 24th and 25th of September this year. The audience mostly consisted of those with an interest in the London market and Lloyds although there were representatives from general insurers in the UK too. I was glad to see that the tone of the […]

Sep 27th, 2013 | Filed under Insurance, IT, Market Trends

Celent announced the winners of its sixth annual Celent Model Insurer awards on Thursday, January 26, 2012 in Boston, MA. http://www.celent.com/reports/event-presentations-celent-2012-insurance-innovation-insight-day-featuring-celents-model. On hand were nearly 150 insurers and technology vendors. Celent Model Insurer Award nominations are open to insurers across the globe and recognize insurers who have successfully demonstrated key best practices in the use […]

Jan 31st, 2012 | Filed under Insurance

I recently reviewed an IT project that had been submitted for an award, only to learn that between the time of the submission and the time of the judging, the IT project in question had been “retired.” The context forced me to ask whether such a project could still be considered award-worthy, but the more […]

Feb 25th, 2010 | Filed under Insurance

Google tends to get a lot of press simply because it’s Google, although it’s fair to say Google has got a few things wrong with some of its products – anyone remember Orkut, or all the hype around Google Wave? One thing is certain Google have got a lot right about its launch of Google […]

Feb 18th, 2010 | Filed under Insurance

I’ve been doing research for several reports on the topic of IT outsourcing, some about utilizing cloud computing for hardware and some about working with vendors to handle consulting and development. While these two areas are conceptually very different, the approach and business values are quite similar. One misconception about both is that they are […]

Feb 9th, 2010 | Filed under Insurance

This week, Celent is pleased to feature an article from guest contributor, John Boochever, who leads Oliver Wyman’s Global practice focused on strategic IT and operational issues across financial sectors. For senior executives facing the turbulence of today’s financial crisis, reducing the cost base of their business operations now sits squarely at the top of […]

Aug 5th, 2009 | Filed under Strategy

At Celent, we often find ourselves helping insurance carriers implement a process of change, whether it’s selecting a new policy administration system, process reengineering, or restructuring the IT organization. Change means more than just a new technology or a new process; it also requires a shift in corporate culture. Even when the IT-side of a […]

Jun 15th, 2009 | Filed under Strategy