Posts Tagged ‘BPO’

Increasingly in operational efficiency and automation circles we’re hearing about bots and robotics. As a software engineer in days past and a recovering enterprise architect I have given up biting my tongue and repeatedly note that, “we have seen it all before.” I’ve written screen scrapers that get code out of screens, written code to […]

Since Karen Monks and I held our webinar on the strategies and options for managing closed blocks, we have had a number of follow-up questions. We’ll aim to answer as many as possible in this blog. If you any further questions, then please do not hesitate to contact us directly. What regulatory /compliance problems do […]

Oct 10th, 2012 | Filed under Insurance

Every now and then a strategic alliance occurs that makes a lot of sense. Today, McCamish Systems, an InfoSys BPO company, and Pegasystems announced a strategic partnership that will leverage the best of both their solutions, namely, McCamish’s VPAS Life and Pegasystem’s BPM technology. (See for full announcement.) McCamish VPAS Life is a policy […]

Dec 7th, 2011 | Filed under Insurance
Tags: , ,

During a recent interview with a senior level leader within a large P&C insurer responsible for their outsourcing efforts, he made the comment that they plan to increase their use of BPO and explore SaaS solutions. However, he then went on to state that the biggest hurdle that they face in using SaaS is they […]

Nov 17th, 2010 | Filed under IT, Outsourcing, Strategy

I’ve been doing research for several reports on the topic of IT outsourcing, some about utilizing cloud computing for hardware and some about working with vendors to handle consulting and development. While these two areas are conceptually very different, the approach and business values are quite similar. One misconception about both is that they are […]

Feb 9th, 2010 | Filed under Insurance

American and European insurers are currently facing hard times. While everybody can explain now how we got into this situation, it is still unclear how precisely financial companies and notably insurers will change their strategy in the near future and particularly how they will align their IT resources in order to respond in this fast […]

Nov 25th, 2008 | Filed under Insurance