A lot has been said and written about the political and economic situation in Europe. Interesting news came from Oslo last week with the Nobel Committee awarding the Peace Nobel Prize to the European Union. While I reckon that some may be right to believe that the 70-year period of peaceful time we have been [...]

My colleagues Craig Beattie and Catherine Stagg-Macey published an interesting report back in April about the change in behaviour of online shoppers when looking for car insurance policy online in the UK. The title of the report is The Customer, Google, and UK Car Insurance: Lessons from Evolving Customer Search Behavior. In summary this study [...]

It is in difficult times that we identify the best managers. In good times it is much more complicated to find out which insurers have outstanding executives since the whole industry tends to show strong figures not only in terms of sales but also in terms of profit. According to me an outstanding Chief Executive [...]